Terms and Conditions


Effective Date: 10/05/2025

1. Company Information

2. Applicability

These Terms and Conditions apply to all offers, sales, and services provided by Zelures worldwide, including customers in Canada, Australia, and New Zealand. By using our website and purchasing from us, you agree to these Terms in full.

3. Account Registration

  • You may create an account on our website. You are responsible for keeping your account and password confidential.

  • You agree to provide accurate and up-to-date information during registration.

  • Zelures reserves the right to suspend or terminate accounts that violate these Terms or show fraudulent activity.

4. Product Information

  • We aim to ensure all product descriptions and prices are correct, but mistakes can happen. We reserve the right to correct any errors at any time.

  • Prices include applicable taxes (like VAT or sales tax) but exclude shipping fees and any import duties.

  • All products are subject to availability.

5. Orders and Payment

  • Orders are confirmed by email once payment has been received.

  • We accept payments via major credit cards, PayPal, and other secure payment options listed at checkout.

  • We may refuse, cancel, or limit any order for reasons such as stock issues, payment problems, or suspected fraud.

6. Shipping and Delivery

  • We ship internationally, focusing especially on customers in Canada, Australia, and New Zealand.

  • Delivery times are estimates and may be delayed due to customs, carrier issues, or other events beyond our control.

  • Any import taxes or customs duties are the customer’s responsibility and are not included in our prices or shipping costs.

7. Returns and Refunds

  • You may return items within 14 days of receiving them for a refund or exchange.

  • Items must be unused, in their original packaging, and in a resellable condition.

  • Return shipping costs are your responsibility unless the return is due to an error on our part.

  • Refunds are processed within 14 days after we receive your returned item.

8. Warranty

  • We offer a 12-month warranty against manufacturing defects.

  • The warranty does not cover damage caused by misuse, accidents, normal wear and tear, or unauthorized repairs.

9. Force Majeure

Zelures is not responsible for any delays or failure to perform due to causes beyond our reasonable control, such as natural disasters, wars, strikes, or government actions.

10. Limitation of Liability

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or services.

  • Our total liability is limited to the amount you paid for the product.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available,” without warranties of any kind unless specifically stated.

12. Intellectual Property

All content on our website, including images, text, logos, and designs, is owned by Zelures and protected by copyright and trademark laws. You may not use this content without our permission.

13. Governing Law and Disputes

These Terms are governed by the laws of the Netherlands. Any disputes will be handled by the courts in Amsterdam, the Netherlands.

14. Changes to Terms

We reserve the right to update these Terms at any time. We encourage you to check this page regularly for changes.

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