Privacy Policy

Effective Date: 10/05/2025

1. Company Information

2. Purpose of this Policy

This Privacy Policy explains how we collect, use, disclose, and safeguard your personal information when you visit our website or make a purchase from us. We respect your privacy and are committed to protecting it.

3. Personal Information We Collect

We may collect the following personal information from you:

  • Contact details: name, email address, shipping and billing address, phone number

  • Account details: username and password when you create an account

  • Payment information: credit/debit card details (processed securely via third-party payment providers)

  • Order history: products purchased, order dates, transaction records

  • Device information: IP address, browser type, operating system, and browsing activity on our site

  • Marketing preferences: your choices regarding promotional communications

4. How We Use Your Information

We use your personal information to:

  • Process and fulfill your orders

  • Communicate with you about your order and provide customer support

  • Improve and optimize our website and services

  • Send you marketing communications (if you have opted in)

  • Detect and prevent fraud and security issues

  • Comply with legal obligations

5. Sharing Your Information

We only share your personal data with trusted third parties, including:

  • Payment processors (e.g., PayPal, credit card companies)

  • Shipping and logistics partners

  • Marketing and analytics providers (e.g., Google Analytics)

  • Government authorities when legally required

We do not sell your personal information to third parties.

6. International Data Transfers

As we ship worldwide, your information may be transferred and processed outside your country (including in the EU, Canada, Australia, and New Zealand). We take appropriate measures to ensure your data remains protected.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Policy, unless a longer retention period is required by law (e.g., for tax and accounting records).

8. Your Rights

Depending on your location, you have the right to:

  • Access the personal information we hold about you

  • Request correction of inaccurate or incomplete data

  • Request deletion of your personal information

  • Object to or restrict certain data processing activities

  • Withdraw your consent at any time (for example, to unsubscribe from marketing emails)

To exercise your rights, please contact us at: clientservice@zelures.com

9. Cookies and Tracking Technologies

We use cookies and similar technologies to:

  • Enable website functionality

  • Analyze website traffic and usage

  • Provide personalized content and ads

You can manage your cookie preferences through your browser settings.

10. Data Security

We take reasonable administrative, technical, and physical measures to protect your personal information from unauthorized access, loss, misuse, or alteration. However, no method of transmission over the internet is 100% secure.

11. Children’s Privacy

Our website is not directed to children under the age of 16. We do not knowingly collect personal data from minors. If you believe we have collected such data, please contact us immediately.

12. Data Breach Notification

In the unlikely event of a data breach, we will notify affected users and relevant authorities in accordance with applicable privacy laws.

13. Changes to this Privacy Policy

We reserve the right to update this Privacy Policy at any time. We encourage you to review this page regularly for changes. Your continued use of our services means you accept the updated policy.

14. Contact Us

If you have any questions about this Privacy Policy or your personal data, please contact us: